Fashion shoppers want efficient, real world experiences

Ira T. Martin


Today’s trend individuals want fast, easy on line purchasing as well as seamless shopper services and thrilling authentic-earth encounters.

And European suppliers are responding, according to a Scandit, report, “The Potential of Style In-Store Engagement.” Almost all, 93%, of shops surveyed see experiential retail as essential to the long term of the actual physical store and 73% are investing in technology around the following year to offer new omnichannel activities. Far more than 50 percent, 59%, are setting up use tech to empower retail outlet associates to grow to be concierge-like consultants, according to a push launch on the report.

The research polled 3,500 customers as effectively as insights from executives at 73 of the greatest vogue makes throughout Europe and the Center East.

Around 50 % of fashion stores, 54%, mentioned investing in electronic tools and capabilities is a priority in the future 12 months. More than fifty percent, 53%, of merchants claimed clienteling apps raise shopper loyalty, and 91% of individuals making use of mobile level-of-sale have seen diminished walkouts, increased income and enhanced keep associate mobility.

“The pandemic has accelerated the rise of the savvy shopper, with the advancement of on-line searching, and the resounding message is crystal clear: customers want a linked retail working experience which is adaptable and seamless at just about every touchpoint,” Samuel Mueller, Scandit CEO, mentioned in the release.



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